Customer Service Engineer (CS Engineer)

• Handle & process all inquires of customers
• Solve issues and customer's complaints in the right manner & time line
• Responsible for acting as liaison between company & customer
• Closely coordinate with other related internal departments for smooth working
• Working with customers for matters related to mass production products (screens for mobile phones, tablets, smart watches & virtual reality glasses)
• Support SI setup, operation
• Other jobs assigned by the company

Requirements:

• University graduate in any major
• Prefer candidate with experience in manufacturing companies (experience in the field of Customer Satisfaction/Customer Support is an advantage)
• Good command of English communication verbal & non-verbal
• Prioritize candidates having experience in electric/ electronics/ mechanical/ automation manufacturing fields.
• We prefer the candidates with a background in quality and technical engineering.
• Prioritize candidates having language certificate (IELTS/TOEIC, TOPIK, HSK)

Please send your English CV via: tuyendung@lgdisplay.com